Wellbeing on Call – Year one report

This document outlines a summary of the first year of the Wellbeing on Call project. It outlines key activities, project reach, participating workplaces and how the project is considering work related factors.

Published: 30 Oct 2019
File type: PDF
File size: 87.25 kB
Reading level: Medium

What it contains

Creating Thriving Contact Centres is a pilot project which aims to protect and promote the mental health and wellbeing of Victorian contact centre workers by improving their job satisfaction and job engagement.