Social media terms of use

Terms

Material posted by individuals or organisations on our social media pages doesn’t always reflect the opinions of WorkSafe Victoria. This includes comments, visuals, videos and other content.

WorkSafe expects that users won't post material that:

• defames and abuses
• harasses
• stalks and threatens
• violates the legal rights (such as rights of privacy and publicity) of others.

WorkSafe also expects users not to publish, post, distribute or disseminate material that's:

• defamatory
• obscene or indecent
• misleading or unlawful.

WorkSafe's social media pages are not the place to:

• report workplace safety issues
• discuss the details of individual claims, legal proceedings or personal information.

Users must not disclose private, confidential or secure information. This includes private contact details or personal and health information where an individual or company could be identified. For example:

• the identity of an individual worker
• injury claim numbers
• other information or status of their claim.

WorkSafe expects users to:

• respect and value the privacy of others
• respect the intent and themes of its posts and the posts of others
• not post inflammatory, extraneous or off-topic comments.

These may include comments considered trolling and intentionally disrupt on-topic discussion.

Responding and moderating social media comments

WorkSafe will attempt to answer all posted questions appropriately and reasonably in these forums.

We'll suggest you contact Advisory if your question is highly specific or technical. Further correspondence won't be entered into.

WorkSafe will:

• remove any content that breaches these terms
• remove unsuitable content
• block any users who severely or consistently violate these terms of use.

WorkSafe reserves the right to:

• use any identifying information in accordance with applicable privacy laws and WorkSafe policies
• change, amend, remove or add to these terms of use as appropriate without notice to you.

If your comment relates to an individual claim, we may refer your comments to relevant third parties. These parties could be WorkSafe agents who may contact you.

If you see anything on our social media pages you believe breaches these terms of use, please contact us.

Hours of operation

We manage our social media accounts from 7:30 am until 6:30 pm, Monday to Friday. We'll respond to comments made outside these hours on the next business day.

Your privacy

Be aware that any information you post on social media is available for the public to see.

You should take care to check:

• your individual privacy settings
• the privacy policies associated with each social media platform.

We strongly recommend you regularly check and configure the privacy settings of your profile. This is to make sure you know what information you're making available, and to which audience.

Please note that WorkSafe may collect information you provide on social media. This includes publicly visible details such as your name and photo. We may do this for monitoring, evaluating and/or improving the quality of WorkSafe's services.

Refer to our privacy policy at the end of this page to find out how we handle your personal information. This includes when you access and interact with our websites and social accounts.