Systems Thinking Incident Review (STIR) app

About the STIR app

The free STIR app uses a systems thinking approach for reviewing workplace incidents. It helps employers to identify actions to make occupational health and safety improvements.

The app was designed by Queensland University of Technology (QUT) for employers in the healthcare and social assistance industry.

The purpose of incident reviews

Incident reviews can help to prevent future injuries.

This can help meet legal requirements under the:

• Occupational Health and Safety Act 2004
• Occupational Health and Safety Regulations 2017.

Employers should review and update risk controls when someone reports a workplace injury.

How the STIR app can help

Workplace injuries are often caused by interacting factors across all system levels. Factors can include:

• equipment and surroundings
• actions of front line staff
• administration and governance
• operations management
• government, regulators and external influences.

The app moves away from focusing only on the incident in isolation and considers the impact of systems. This helps employers to undertake more complex analysis to inform sustainable systemic change.

To improve systems thinking incident reporting, the app includes the following tools.

• A standardised process for investigating injuries and generating actions, including online training.
• A data collection guide and prompts to help identify factors contributing to incidents.
• Prompts to help identify corrective actions that will create long-term systemic change.
• Aggregated data from incident reviews to help find trends and opportunities for improvement.
• A dashboard to track the quality of incident reviews.

Training sessions

This free, online training is led by Professor Sharon Newnam – Head of School, Psychology and Counselling and Acting Director, Centre for Accident Research and Road Safety at QUT.

Why attend?

Participants will learn how to:

• apply the systems thinking approach to incident review
• use the app effectively
• communicate the app’s benefits within your organisation.

Eligibility

​The training is designed for Victorian OHS professionals who:

• ​work for a business
• ​consult for a business
• ​work in healthcare and social assistance industries.

Session dates

Subscribe for manual handling updates at the link below and we’ll notify you about the training we have planned in the first half of 2026. Please note, places for each session are limited and restricted to eligible applicants only.

Data Privacy

All information entered in the STIR app is securely stored. Data is de-identified and isn’t shared with WorkSafe.

QUT may use de-identified data for research and educational purposes. QUT manages personal information under with the QUT’s privacy policy and procedure. See the privacy statement in the app for more information about how data is handled and used.