WorkSafe has a Family Liaison Officer to support families through our investigation and legal processes. This service is available to families whose loved one has died at work or workers who have been seriously injured if there is a criminal prosecution.

If you've experienced a serious injury at work or lost a family member in a workplace incident, WorkSafe will contact you at important points of the enforcement process, and you can get in touch with the Family Liaison Officer if you have any questions or would like support.

The Family Liaison Officer can:

  • keep you informed about the investigation and prosecution processes
  • help you understand court processes
  • help you get to court and support you on the day
  • connect you with other support services

You can contact the Family Liaison Officer by calling WorkSafe's Advisory service on 1800 136 089.

Please be aware that the Family Liaison Officer can't provide crisis support. If you need urgent counselling, call Lifeline on 13 11 14 and in an emergency, call police on 000.

The WorkSafe Advisory service also provides information about WorkSafe entitlement processes, including forms you need for claiming entitlements.

Call us on 1800 136 089 for information about any of these services.

Many other services can support you and your family during this stressful time. You can find a list of these resources at our Support services page.