COVID-19 and employer responsibilities
Employers must identify whether there is a risk to health of employees from exposure to COVID-19 at their workplace. Where a risk to health is identified at a workplace, employers must, so far as is reasonably practicable, eliminate or reduce the risk.
Planning during the pandemic: Information for employers
As an employer Under the OHS Act, you must take all reasonably practicable steps to protect the health and safety of your employees at work. Incorporate employee health and safety into your business continuity planning for pandemic.
This includes both physical and mental safety of the workplace.
To follow good OHS practice in planning for a pandemic, you must:
- keep informed and up to date on COVID-19 information through the coronavirus.vic.gov.au website
- educate and keep employees up to date
- manage the direct and indirect risks
- incorporate OHS preparations and risk control measures into a business continuity plan
- review and evaluate risk control measures
- plan and manage the recovery phase of a pandemic
Flexible working arrangements
Organisations and employers should take action now to slow the spread of COVID-19.
If your staff can work from home, they must work from home. If your staff can't work from home, you should encourage flexible working arrangements, including off-peak travel.
This will help reduce the risk of individual employees' exposure to COVID-19 and the risk of transmission at the workplace through face to face contact.
Working alone, remotely or in isolation
For your employees who work alone, remotely or in isolation, including those who now work from home, consider the effects of this work arrangement on their physical and mental health.
People who work alone or in isolation face different levels of risk compared to other employees. They may be unable to access immediate assistance from team members or emergency services due to the location, time and type of work they are doing.
Working alone or in isolation can also have a negative effect on mental health. A lack of social contact, particularly over an extended period, may lead to anxiety, lack of motivation and loss of involvement in decision-making within the organisation.
Healthcare and social assistance industry
Employees in the healthcare and social assistance industry have a higher risk of being exposed to COVID-19. This is because they are more likely to come into close contact with patients and clients in facilities and in people's homes and work in high-traffic environments.
Employers have a duty to provide and maintain, so far as is reasonably practicable, a working environment that is safe and does not risk the health of employees. This includes preventing risks to health, including psychological health, and safety associated with potential exposure to COVID-19.
Construction industry
Employees in the construction industry work closely with others and there is potential for them to touch potentially contaminated surfaces. This means steps must be taken to reduce their risk of exposure to coronavirus (COVID-19).
Employers have a duty to provide and maintain, so far as is reasonably practicable, a working environment that is safe and does not risk the health of employees. This includes preventing, and where prevention is not possible, reducing, risks to health and safety associated with potential exposure to coronavirus (COVID-19).
Retail and hospitality industry
Employees in the retail and hospitality industry work closely with others, and there is potential for them to touch potentially contaminated surfaces. This means steps must be taken to reduce their risk of exposure to COVID-19.
Employers have a duty to provide and maintain, so far as is reasonably practicable, a working environment that is safe and does not risk the health of employees.
This includes preventing risks to health, including psychological health, and safety associated with potential exposure to COVID-19.
Employees should practice physical distancing of at least 1.5 metres to reduce person-to-person contact.
Consult with your staff
As an employer, it's part of your OHS obligations to involve your employees in health and safety issues, resulting in a safer workplace. You get input on hazards, risks and solutions from people who understand and do the work. Being involved in making decisions can give people a stronger commitment to implementing them. Communicating on health and safety can also build co-operation and trust between employers and employees. Check out the video to learn more.
Consultation - an employer's responsibility

WorkWell Toolkit
The WorkWell Toolkit is a free online tool. It uses a step by step approach to help business leaders to promote a mentally healthy workplace and prevent mental injury through access to tailored and relevant research, tools and information.