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Support for injured workers

Early treatment of a mental injury often sees better recovery and faster return to work outcomes.

 

Getting help with your mental health

Getting the right help early for a mental health issue can enhance your wellbeing and accelerate your recovery.

Close to one in two people with a mental health issue get help from a health professional, and even more access informal support. It's normal to get help. Getting the right help early is more effective for your recovery and wellbeing.

Provisional payments

Workers can now access early treatment and support while they await the outcome of their mental injury claim. It's available for up to 13 weeks, even if a claim is rejected.

The aim is to support a positive return to work journey, regardless of the claim outcome.

Provisional payments for mental injuries  

Translated in five languages.

Information for injured workers: Getting help with your mental health  

Translated in five languages.

Do you need immediate help?

Allegations of assault, damage to property, sexual assault and stalking should be referred to the police. If you, or someone else, is at immediate risk of harm to yourself or others, please contact emergency services on 000.

For 24-hour 7-day telephone mental health support call:

For 24-hour 7-day online mental health support visit Head to Health.

Head to Health  

Find digital mental health services from some of Australia’s most trusted mental health organisations.

WorkSafe Advisory

WorkSafe Advisory is available between 8:00 am and 5:30 pm, Monday to Friday.

1800 136 089 More contact options

Translating and interpreting service

Call 131 450 to translate this information or to speak to WorkSafe in your language.

For more information about this free service, visit Translating and Interpreting Service (TIS National).

For people with hearing or speech loss

An effective way for you to contact us is using the National Relay Service.