Support for injured workers

Early treatment of a mental injury often sees better recovery and faster return to work outcomes.


Getting help with your mental health

Getting the right help early for a mental health issue can enhance your wellbeing and accelerate your recovery.

Close to one in two people with a mental health issue get help from a health professional, and even more access informal support. It's normal to get help. Getting the right help early is more effective for your recovery and wellbeing.

Provisional payments

Workers can now access early treatment and support while they await the outcome of their mental injury claim. It's available for up to 13 weeks, even if a claim is rejected.

The aim is to support a positive return to work journey, regardless of the claim outcome.

Do you need immediate help?

Allegations of assault, damage to property, sexual assault and stalking should be referred to the police. If you, or someone else, is at immediate risk of harm to yourself or others, please contact emergency services on 000.

For 24-hour 7-day telephone mental health support call:

For 24-hour 7-day online mental health support visit Head to Health.

WorkSafe Advisory Service

WorkSafe's advisory service is available between 7:30am and 6:30pm Monday to Friday. If you need more support, you can also contact WorkSafe using the Translating and Interpreting Service (TIS National) or the National Relay Service.

1800 136 089 More contact options