What is a GPs role in return to work care?

GPs play a central role in managing an injured worker's health and wellbeing and are vital in influencing health and return to work outcomes.

In most cases, an injured worker will rely on their GP for advice, coordinating medical treatment and services, and to assist with their overall recovery, rehabilitation and return to work.

This includes:

  • Monitoring and reviewing progress.
  • Prescribing safe and clinically appropriate medications in accordance with WorkSafe’s pharmacy policy.
  • Referring to other healthcare services and monitoring the effectiveness of these services.
  • Discussing the health benefits of safe work and emphasising that work is an integral part of recovery.
  • Assessing and certifying capacity and completing the certificate of capacity.
  • Identifying any barriers to return to work.
  • Communicating a patient’s capacity with their employer.

Download the guide for GPs

The guide for GPs is a handy overview document about what to do if your patient has been injured at work. The guide should be interpreted within the context of legislative requirements and WorkSafe policies for health providers treating injured workers.

Navigating the return to work process

General practitioners play a central role in managing an injured worker's health and wellbeing and are vital in influencing health and return to work outcomes.

When a worker is injured they notify the employer and consult with a doctor. The employer lodges claim.  28 days: Insurance agent has up to 28 days to decide acceptance. Majority of claims are accepted in 10 days. 13 weeks: 25% chance of being off work in 2 years.  Patients usually receive 95% of pre-injury wage to 13 weeks and 80% after 6 Months: 44% chance of being off work in 2 years 12 Months: Employer no longer obligated to provide employment 2.5 Years: Income support for most cases stops

Treating a patient involved in a road accident?

If you’re treating a patient with a TAC claim, visit the Transport Accident Commission (TAC) website.

Support your patients back to work

This video is a guide to help you talk about return to work options and support your patients back to safe work.

Talking about the health benefits of safe work - A guide for GP's

If you’re interested in learning more about your role in return to work, special training programs for GPs are offered by Personal Injury Education Foundation.

Important information to know and understand