For requests under the Freedom of Information Act (FOI Act), applicants may use the online form provided at the Freedom of Information Commissioner's website. The FOI Commissioner's website contains information and reports on the operations of the FOI Act.
There is a cost for a Freedom of Information Request.
The FOI Act is just one of the processes available to the public to access WorkSafe documents or information. Most communications or exchange of information with third parties occurs administratively in the normal course of our business and with injured workers directly or through our authorised agents administratively, or under the Workplace Injury and Rehabilitation Compensation Act 2013 (WIRC Act).
Information Statements - FOI Act, Part II
WorkSafe is the regulator of workplace occupational health and safety system and the rehabilitation and compensation system in Victoria.
WorkSafe publishes a large volume of information online, print publishing and provides information services in person and/or by phone, through its Advisory Services, Annual Report, WorkSafe website, and any of its or its agents offices across Victoria.
Organisation and functions
Information about WorkSafe, its structure, functions, legislation administered, WorkSafe scheme and about requests for access to information made under the FOI Act or the Accident Compensation Act 1985 can be found in the Annual Report.
Material or publications, including policies, manuals, guidelines, codes of practice, brochures and other material is available throughout this website. Legislation administered by WorkSafe is available on this website.
Categories of documents
Records are managed using TRIM and are organised by subject and type (form, policy, guidance, etc.), and filed by business area and subject matter.
Injury claims are filed by name and managed by authorised Agents in accordance with WorkSafe's record management policy and authorities and standards issued by the Public Records Office of Victoria under the Public Records Act 1973.
WorkSafe Business Units are shown on the organisational structure/chart. Details of the authorised Agents are available on this website. Some categories of records/files include:
Correspondence including ministerial
Freedom of Information requests
Health & Disability Services including Clinical and Independent Medical Examiner services
Health and Safety
Human Resources (employee records)
Information Technology Shared Services
Injury claims (managed by authorised agents)
Insurance including Self Insurance and Premium
Legislation and policy
Legal and litigation
Licensing applications, renewals
Policies, procedures, manuals including the Online Claims Manual
Programs or events
Return to Work
Scheme Performance including data and statistics
Strategic and operational planning
Workplace visit entry reports, improvement and prohibition notices.
Publications, including rules policies, procedures or reports
WorkSafe publishes a wide range of information on this website. If an individual cannot locate a publication they may contact Advisory Services.
WorkSafe Advisory Service
WorkSafe's advisory service is available between 7:30am and 6:30pm Monday to Friday. If you need more support, you can also contact WorkSafe using the Translating and Interpreting Service (TIS National) or the National Relay Service.