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Call 000
If you’re in immediate danger, call 000.
If you or someone you know is experiencing anxiety or depression, try to get help as soon as possible.
The following resources are free, confidential and available to all Victorians.
Mental health support
Medicare Mental Health Centres
Information, wellbeing services and links to mental health support organisations.
You can use it to:
- improve your sense of wellbeing
- get help with something you're worried about
- get help for someone you care about.
If you’d rather talk to someone, you can use the following resources.
- Lifeline
a 24-hour personal crisis and suicide prevention service
Phone: 13 11 14 - Beyond Blue
Support and information about anxiety, depression and suicide.
Phone: 1300 224 636 - Suicide Call Back Service
24-hour free crisis counselling, available online or by phone.
Phone: 1300 659 467
Website: suicidecallbackservice.org.au - Mental Health and Wellbeing Locals
A free service for people aged 26 and over. This includes support, treatment and care for your mental health and wellbeing.
Website: betterhealth.vic.gov.au/mental-health-wellbeing-locals - SANE
For people with recurring or complex mental health issues and trauma. They also support their families, friends and communities.
Website: sane.org - Multicultural mental health
Specialised healthcare for Aboriginal and Torres Strait Islander people.
Website: embracementalhealth.org.au - Queerspace
An LGBTIQ+ health and wellbeing service. Queerspace focusses on relationships, families, parenting and young people.
Website: queerspace.org.au
Phone: (03) 9663 6733 - Rainbow Door
A specialist LGBTIQA+ peer support service that provides information, support and referrals to all LGBTIQA+ Victorians, their friends and families.
Website: rainbowdoor.org.au
Phone: 1800 729 367
SMS: 0480 017 246 - Switchboard Victoria
Peer-driven support services for LGBTIQA+ people, their allies and families.
Website: switchboard.org.au
Phone: 1800 184 527 (3 pm – 12 am, 7 days a week)
First Nations
- 13 Yarn
National crisis support line for mob who feel overwhelmed or have difficulty coping. It’s confidential 1-on-1 yarning opportunity with a trained Aboriginal and Torres Strait Islander crisis supporter. They can support you 7 days a week, 24 hours a day.
Website: 13yarn.org.au
Phone: 13 92 76 - Aboriginal Health Services
Specialised healthcare for Aboriginal and Torres Strait Islander people.
Website: betterhealth.vic.gov.au/serviceprofiles/aboriginal-health-services
Wellbeing resources
THIS WAY UP
An online learning resource that helps you identify, understand and improve psychological difficulties.
These include:- stress
- insomnia
- anxiety
- depression.
Website: thiswayup.org.au
- Black Dog Institute
A not-for-profit mental health research institute that provides free resources and support tools.
Website: blackdoginstitute.org.au/resources-support
Drug and alcohol services
Turning Point
An online counselling service with confidential and free 24-hour alcohol and other drug support counselling.
Website: counsellingonline.org.au
Phone: 1800 888 236
Mediation and counselling
Better Place Australia
Free counselling for family dispute resolution, mental health, mediation and education.
Services are provided in person or over the phone.
Website: betterplaceaustralia.com.au
Phone: 1800 639 523
For more information
WorkSafe Advisory
WorkSafe's advisory service is available between 7:30am and 6:30pm Monday to Friday. If you need more support, you can also contact WorkSafe using the Translating and Interpreting Service (TIS National) or the National Relay Service.
