Report a confirmed positive case of COVID-19 in the workplace

Employers must notify WorkSafe about a confirmed diagnosis of COVID-19 in the workplace.

Date last updated

Monday 21 Sep 2020

Who should notify WorkSafe and when

Employers and self-employed persons, with management or control of a workplace must notify WorkSafe immediately after becoming aware that:

  • an employee, independent contractor, employee of the independent contractor, or self-employed person has received a confirmed COVID-19 diagnosis
    • the diagnosed employee, independent contractor, employee of the independent contractor, or self-employed person has attended the workplace within the relevant infectious period.

      Infectious period means the date, being 14 days prior to the onset of symptoms consistent with COVID-19, or a confirmed COVID-19 diagnosis (whichever comes first), until the date on which the person receives a clearance from isolation from the Department of Health and Human Services.

      Workplace means a place, whether or not in a building or structure, where employees or self-employed persons work. A ‘place’ also includes a car, truck, ship, boat, airplane and any other vehicle.

      Learn more about your obligations to report confirmed positive cases of COVID-19 relating to your employees and contractors.

      Notify WorkSafe immediately online or by phone

      Option A: Submit a COVID-19 incident notification form online.

      COVID-19 incident notification

      Additional workplaces require a new COVID-19 incident notification form to be completed.

      OR

      Option B: Call WorkSafe on 13 23 60

      • We will email you the COVID-19 incident notification form to complete in full and submit it to WorkSafe.
        • You must complete and submit this notification within 48 hours of the time you became aware of the positive diagnosis at the workplace.
          • Check your email for a message from [email protected]
            • After notifying WorkSafe by phone, you’ll receive an email with a link to complete the COVID-19 incident notification. You must complete and submit the full details in writing, within 48 hours.

              You are required to keep a record of the form for at least five years.

              Possible further enquiries

              Your notification will be assessed to determine if related enquiries or a site inspection are required.

              Troubleshooting

              Please logout of your myWorkSafe account before commencing the online notification.

              If you can't complete the COVID-19 incident notification form online, you must call WorkSafe to notify us. You can then download and print a copy of the COVID-19 incident notification. Scan and email the completed documents to: [email protected].

              You must record the confirmed positive case of COVID-19 in your workplace register of injuries.

              Every workplace must have a register of injuries.

              A register of injuries is a document that is readily accessible to a worker. It contains the particulars of all injuries and confirmed positive cases of COVID-19 that have occurred at a workplace.

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