Report an incident

Step by step instructions to report a workplace incident.

Changes for incident notification - plant and equipment

From 1 July 2024, there will be new obligations and new types of plant and equipment that you will need to notify WorkSafe about if they are involved in an incident.

New requirements for plant and equipment incident notification

Report health and safety incidents

Depending on the incident, there are a number of other important actions you may need to take, including notifying WorkSafe and preserving the scene if possible and if safe to do so.

If the situation is still dangerous or high-risk, call emergency services immediately on 000
Find out what type of incidents must be notified.

Criteria for reportable incidents
However, incident scenes can be disturbed if necessary to:

protect a person's health or safety

help someone who is injured

make the area safe (for example, if a person with a confirmed diagnosis of coronavirus (COVID-19) has attended the workplace during the infectious period, it is essential the site is cleaned and disinfected, in order to prevent further transmission of the virus)
We'll lodge details of the incident and email you a link to an online incident notification form.

WorkSafe will then advise if an inspector will make a site visit and whether the incident scene can be disturbed before the inspector's attendance.

Call 13 23 60.
Once you have completed and submitted the online incident notification form, you will receive a confirmation email with a copy of your records.
If you are having trouble completing the online incident notification form, download a print copy of the incident notification form, and email the completed form to: [email protected] or post to:

WorkSafe Victoria
PO BOX 279
Geelong VIC 3220.

Incident notification form
You are required to keep a record of the form for at least five years.

More information

Manage incident notifications in myWorkSafe

Past incident notifications can be viewed in myWorkSafe.

To view these, you will require:

a myWorkSafe account
a Notification Administrator role for the business you’re representing.

A Notification Administrator role must be assigned by an authorised representative who holds a myWorkSafe Manager role for this business.

How to view incident notifications in myWorkSafe

Create a new myWorkSafe account
How to apply for a myWorkSafe Manager role
A myWorkSafe Manager can assign, manage and remove business roles for an organisation, including the Notification Administrator role. The myWorkSafe Manager role is only available to the person who holds a role in the Australian Business Register (ABR) for the business.
How to manage business roles
How to accept a Notification Administrator role

Report an incident

Changes for incident notification - plant and equipment

Report health and safety incidents

Report health and safety incidents

Is the situation still dangerous or high-risk?

Confirm if the incident is notifiable

Ensure the incident scene is not disturbed until a WorkSafe inspector arrives

Notify WorkSafe immediately by calling 13 23 60

Report the incident in writing within 48 hours

Having trouble completing the online form?

Save a copy of the incident notification form

More information

Guide to incident notification

Manage incident notifications in myWorkSafe

How to view incident notifications in myWorkSafe

Go to myWorkSafe and create a personal account

Authorised representative applies for a myWorkSafe Manager role

myWorkSafe Manager assigns Notification Administrator role to a trusted representative within the business

Trusted representative accepts Notification Administrator role

The Notification Administrator can now view incidents in myWorkSafe for this business

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