Steps to resolving return to work issues

If a disagreement arises about some aspect of an employee’s return to work process, this guide shows you the steps to resolving it. An issue could be raised by the employer, the injured worker, their doctor or rehabilitation provider, or a WorkSafe agent.


What it contains

Cooperation between the employer, injured worker and other parties involved in the return to work process is important to its success. When return to work related issues arise in the workplace, their quick and effective resolution fosters trust and prevents them from becoming barriers to returning to work. This procedure can help. It outlines:

  • what issues might come up
  • an overview of the issue resolution process
  • what issues aren’t covered by this procedure

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