Definition of work-related violence
Work-related violence involves incidents in which a person is abused, threatened or assaulted in circumstances relating to their work. This definition covers a broad range of actions and behaviours that can create a risk to the health and safety of employees. It includes behaviour sometimes described as acting out, challenging behaviour and behaviours of concern.
What it contains
This tool can assist employers to control the risks of work-related violence in different workplace scenarios.
The tool is for situations when elimination of the risk is not reasonably practicable or successful, and further measures are required to control or reduce the risk to an acceptable level.
Work-related violence: A guide for employers
Work-related violence and occupational health and safety laws
How leadership and culture can help control the risk of work-related violence
Managing the risk of work-related violence
Responding to work-related violence
Work-related violence: A guide for employers (PDF)