WorkSafe agent: Return to work roles

What is the role of the WorkSafe agent during the return to work process?

Date last updated

Sunday 09 Feb 2020

Industries and topics
  • Return to work

The WorkSafe agent

WorkSafe engages authorised WorkSafe agents to manage your claim and make decisions about your entitlement to compensation, e.g. weekly payments, medical and like expenses etc. to be paid to you.

They also provide assistance to help you and your employer with return to work planning.

Unless your employer is an approved self-insurer they are required to choose one of these authorised agents as their WorkSafe agent.

If you are unsure which agent is managing your claim, please contact WorkSafe.

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