Accessing support
List of additional support services for Victorian workplaces, leaders and LGBTIQA+ people.
Your Community Health and Transgender Victoria co-designed the ‘Being Valued Toolkit’ with LGBTIQA+ Victorians with lived experience of gendered violence. The Being Valued Toolkit aims to represent the experiences, insights and voices of the LGBTIQA+ community. The contents here on the WorkWell Toolkit represents a condensed version of the complete Being Valued Toolkit, highlighting the risk management approach.
Together, we are working to create safer, more inclusive workplaces for everyone.
Referral pathways for support
By providing multiple and relevant support pathways, workplaces demonstrate a strong commitment to safety, inclusion, and employee wellbeing.
Workplace regulators
- WorkSafe Victoria
Report safety breaches and make a claim for work-related injuries following workplace gendered violence and other psychosocial hazards.
- Fair Work Commission
Lodge complaints related to workplace rights, dismissals, or sexual harassment.
- Victorian Equal Opportunity and Human Rights Commission
The Victorian Equal Opportunity and Human Rights Commission (VEOHRC) is responsible for Victoria’s human rights and anti-discrimination laws, including the Equal Opportunity Act 2010 (Vic). It provides guidance on workplace rights and responsibilities, conciliates complaints, and undertakes investigation and independent reviews.
Key Responsibilities:
- Protecting and promoting human rights within Victoria
- Conducting investigations into workplace discrimination, sexual harassment, and victimisation.
- Providing education, guidelines and training on equal opportunity rights and duties.
- Resolving complaints of discrimination, sexual harassment and victimisation.
Visit Victorian Equal Opportunity and Human Rights Commission
- Commission for Gender Equality in the Public Sector
If you are working in the public sector, report non-compliance with gender equality action plans.
Health services
- Rural Health Connect
Rural Health Connect links regional LGBTQIA+ individuals with LGBTQIA+ informed psychologists via an online platform.
- Your Community Health (YCH)
YCH offers:
- Gender-affirming healthcare
- Trans and gender-diverse peer navigation services
- Mental health support
Intersex resources
- InterAction for Health and Human Rights (InterAction) - formerly Intersex Human Rights Australia)
InterAction is a not-for-profit organisation advocating for the human rights and bodily autonomy of intersex people. The organisation provides information, education, and peer support for intersex individuals and their families.
Workplace Inclusion Support
- Yellow Tick Program – Standardised intersex inclusion training for workplaces.
- Employer Guides – Free resources for businesses to create supportive environments for intersex employees.
- InterLink Counselling Service
InterLink offers one-on-one and group counselling services tailored to intersex individuals.
- Intersex Peer Support Australia (IPSA)
IPSA is a peer support, information, and advocacy group for people born with variations in sex characteristics and their families.
Legal and advocacy support
- Justice Q
Justice Q is a specialist legal service for LGBTIQA+ individuals in Victoria’s south-east, offering free legal consultations by phone or in person.
- Q+Law
Q+Law provides free legal assistance to all LGBTIQA+ Victorians, covering:
- Discrimination, harassment, and violence based on LGBTIQA+ identity
- Trans and gender-diverse legal issues
- Family violence and related legal matters
- Employment law and tenancy rights
LGBTIQA+ mental health and counselling support
- Queerspace
Queerspace, part of Drummond Street Services, offers individual, relationship, and family counselling.
- Low-cost or free confidential support for LGBTIQA+ individuals.
- Not a crisis service.
- For urgent support contact Qlife (1800 184 527), Rainbow Door, SuicideLine, Lifeline or emergency services
- Rainbow Door
Rainbow Door is a specialist LGBTIQA+ peer support service providing assistance for:
- Mental health and wellbeing
- Family and intimate partner violence
- Social isolation and discrimination
- Centres Against Sexual Assault (CASAs)
Centres Against Sexual Assault (CASAs) are specialist services in Australia that provide free and confidential support to people who have experienced sexual assault. They also play a critical role in violence prevention, community education, and advocacy.
In Victoria, the umbrella organisation is Sexual Assault Services Victoria (SASVic).
LGBTIQA+ and culturally diverse people
- Australian GLBTIQ Multicultural Council
The AGMC advocates for and educates on the needs of GLBTIQ people from culturally and linguistically diverse (CALD) backgrounds.
The website includes a list of multicultural and faith-based LGBTIQA+ groups.
- LGBTIQA+ Multilingual Terminology
This resource provides LGBTIQA+ terms across multiple languages to support inclusive and culturally sensitive communication in English, Arabic, Chinese (Simplified and Traditional), Korean, Spanish, Thai, and Vietnamese.
- Koorie Pride Victoria
Advocates for and connects First Nations LGBTIQA+ people, offering community support and cultural connection.
Workplace and Community Training Providers
- Transgender Victoria (TGV)
TGV provides peer support navigation (advice on transitioning at work, social changes, and gender affirmation services) and custom workshops for LGBTIQA+ and gender diversity awareness.
- Zoe Belle Gender Collective (ZBGC)
ZBGC offers LGBTIQA+ inclusion training and consultation services for organisations and workplaces.
- Contact Switchboard Victoria if these organisations do not meet your needs
Switchboard Victoria can provide personalised advice and help connect LGBTIQA+ employees with alternative resources.
Disclaimer: This information is intended for general use only and may not be applicable in all circumstances. You should always check any applicable legislation and make your own judgements about what action you may need to take to ensure you have complied with the law. Accordingly WorkSafe cannot be held responsible and extend no warranties as to the suitability of the information for any purpose; or actions of a third party taken as a result of information contained in this page.