Work-related violence involves incidents in which a person is abused, threatened or assaulted at work or at a work-related setting. It may come from co-workers, customers, patients, contractors or members of the public.
Exposure to psychosocial hazards can negatively impact mental health. This can lead to
feelings of isolation
loss of confidence and withdrawal
physical injuries as a result of assault
substance use and or abuse
suicidal thoughts and behaviours
post-traumatic stress disorder
social isolation, family dislocation
financial loss or economic disadvantage
If you develop a mental injury as a result of work, you are entitled to make a claim for support and compensation from WorkSafe.
If you submit a mental injury claim, you will be able to access early treatment and support through provisional payments. Provisional payments aim to support a positive return to work journey, regardless of the claim outcome. Providing workers with a mental injury access to the right support, quickly and easily, is important for getting on track and back to work.
If your work is having a negative impact on your mental health, it's important to speak up and seek support early. Start by reaching out to someone you trust, such as a friend, co-worker, parent or guardian, supervisor or health and safety representative at work.
You can also make an appointment with a doctor or contact your local Headspace, Beyond Blue, Kids Helpline or Lifeline for help. The Young Workers Centre also offers advice and help with any questions you may have.
If you are in an emergency or at immediate risk of harm to yourself or others, please contact emergency services on 000. Costs can be covered later by workers compensation if you have developed a mental injury.
Contact Worksafe for advice or to report an incident
Contact the WorkSafe advisory service on 1800 136 089 between 7.30am to 6.30pm Monday to Friday. You don't have to give your name, you can be anonymous.
To report an emergency 24 hours a day, 7 days a week call 13 23 60.
General queries can be submitted online about health and safety, publications, licensing and workers compensation.
Please don't use this email form to report an incident.