Criteria for moving a worker to New Employer Services (NES)

As a return to work coordinator, how might you make a decision about New Employer Services?


When to decide to move to New Employer Services (NES)

Following injury, ideally an injured worker will return to work with their pre-injury employer.

However, sometimes a WorkSafe agent may decide that suitable employment with a new employer is a more appropriate goal.

This decision can be made at any time, but would most likely occur when the employment obligation period of 52 weeks has been satisfied.

Reasons to pursue suitable employment with a new employer may include, but are not limited to:

  • medical evidence suggesting the worker does not have a capacity for any of the duties or jobs available at the pre-injury workplace, and this is unlikely to change in the foreseeable future
  • the worker has relocated and a return to work is no longer realistic at the pre-injury workplace
  • the worker has resigned from the pre-injury employment
  • the employer no longer has pre-injury or suitable employment available
  • the employer has terminated the worker's pre-injury employment
  • the employer has ceased to trade.

Solve return to work problems

Return to work coordinators play a valuable role in helping an injured worker get back to work. Find out how to solve common return to work problems to help you if you're having difficulty supporting an injured worker.

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