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WorkSafe's advisory service is available from 7:30am to 6:30pm, Monday to Friday.
The Occupational Health and Safety Act 2004 is a law that helps keep workplaces safe. It's known as the OHS Act. The OHS Act places responsibilities on various people. They include employers, people who manage or control a workplace, self-employed people and employees. You will have different OHS Act responsibilities depending on your role. Find out about your role and workplace responsibilities.
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WorkSafe inspectors are the public face of WorkSafe. They have a leading role in the organisation.
All WorkSafe inspectors are appointed under the OHS Act. The primary role of WorkSafe inspectors is to ensure employers and other duty holders comply with health and safety laws. Under the OHS Act, duty holders include:
Inspectors ensure duty holders comply with health and safety legislation. Inspectors do this by:
An inspector's role involves a range of tasks. They include:
Occupational health and safety involves protecting the health, safety and welfare of people at work. It's commonly called OHS.
WorkSafe inspectors work with the sex industry to improve OHS.
Inspectors can:
Inspectors encourage:
WorkSafe encourages employers and employees to develop an effective process to fix OHS problems. An inspector can provide advice about how to resolve issues.
WorkSafe inspectors have legal powers to enter workplaces and inspect workplaces. Inspectors generally inspect workplaces as part of planned project work or response work.
WorkSafe's planned inspection and enforcement activities generally focus on:
Inspections also take place after notifiable workplace incidents, including:
Inspectors also make response visits after calls to WorkSafe's advisory service.
Section 98 of the OHS Act gives WorkSafe inspectors the power to enter a place they reasonably believe is a workplace. Inspectors can enter a workplace to assess whether it is complying with health and safety laws.
Inspectors can enter a workplace any time during working hours. They can also enter at any time they reasonably believe there is an immediate risk to health and safety.
However, an inspector must not enter any part of a place used only as a residence, except:
Upon entering a place, an inspector may:
Photographs, sketches and recordings are generally of:
Images should be for evidence of a breach of legislation. They are to record what an inspector saw at the time of the visit. People's private information will be dealt with in line with relevant privacy legislation.
WorkSafe does not encourage or endorse audio recordings of interactions with duty holders. Under no circumstances should inspectors make secret audio recordings of conversations.
An inspector may ask a person to state his or her name and address. An inspector can do this if the inspector reasonably believes the person:
Penalties may apply if a person refuses or fails to provide their name and address to an inspector when asked.
A person who is asked to state their name and address may ask the inspector to produce their identity card for inspection.
To exercise a power under the OHS Act or regulations, an inspector may seek help from any person. If the power being exercised involves entry to a workplace, the assisting person must be allowed access by:
Inspectors entering a workplace must take all reasonable steps to notify the occupier or apparent occupier of their presence. They must also notify any health and safety representatives, also known as HSRs.
WorkSafe inspectors carry an official identity card. They must show this identification if asked to do so when performing a function or exercising a power under the OHS legislation.
The only time inspectors might not present their identity card is:
Inspectors entering a workplace may:
There are times when inspectors have to provide certain warnings or information. Inspectors must provide these details to the relevant person when exercising their powers to obtain:
An inspector who enters a workplace has the power to take samples. The inspector can take samples of anything at the place that may be required for analysis.
An inspector who intends to take a sample must notify:
Call WorkSafe's advisors on 1800 136 089 if you have questions about inspector visits. You can also contact WorkSafe online.
WorkSafe's advisory service is available from 7:30am to 6:30pm, Monday to Friday.
A contravention is an action that is against the law. When a WorkSafe inspector finds a contravention of OHS laws, the inspector will generally take action. That action will be to ensure the duty holder fixes the contravention. The inspector may do one or more of the following:
Inspectors will provide guidance and advice on how to correct the matters identified in an improvement notice.
An inspector who enters a workplace must give a report concerning the entry. The inspector must give the report when leaving the workplace or as soon as practicable after leaving.
The inspector must give the report to:
The report must be in writing and include:
It is an offence under the OHS Act for a person to:
WorkSafe expects its inspectors to comply with legislated obligations and WorkSafe operational procedures. Inspectors are also expected to be:
Inspectors are accountable for how they do their job.
You may feel it is necessary to inform WorkSafe about an aspect of an inspector's performance. In this case, you should contact the inspector's manager. The manager's contact details appear on the inspector's entry report.
WorkSafe will investigate complaints about inspector conduct. Complaints will be investigated independently of the inspector and their line management.
An employer or employee can also request that WorkSafe review an inspector's decision. To request a review, download and complete the form on the WorkSafe website.
WorkSafe Advisory is available between 8:00 am and 5:30 pm, Monday to Friday.
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