What you must provide when submitting your application for registration

Information for all providers

Check the table below for your provider type and the mandatory information to be submitted with your application for registration. 

Provider type Mandatory evidence and/or documents required with application Link to further information
Acupuncture: Chinese medicine practitioners
  • You need to provide your AHPRA number
  • The practitioner applying for registration must sign the application
Acupuncture services guideline
Chiropractic
  • You need to provide your AHPRA number
  • The practitioner applying for registration must sign the application
Acupuncture services guideline
Counselling
  • You need to provide evidence of either:
  • current membership as an Australian Counselling Association (ACA) Level 3 or 4
  • Psychotherapy and Counselling Federation of Australia (PACFA) Clinical Counsellor.
  • The practitioner applying for registration must sign the application
Counselling services guideline
Dental
  • You need to provide your Medicare provider number
  • The practitioner applying for registration must sign the application
Dental services guidelines
Dietitian
  • You need to provide your Medicare provider number.

    If you are not registered with Medicare, WorkSafe will email you to request written confirmation that you are an Accredited Practicing Dietitian

  • The practitioner applying for registration must sign the application
Dietetic services guideline
Exercise physiology
  • You need to provide:
  •  your Medicare provider number
  •  evidence of current professional indemnity insurance.

    If you are not registered with Medicare, WorkSafe will email you to request written confirmation from Exercise and Sports Science Australia that you have been approved as a member with accreditation in exercise physiology

  • The practitioner applying for registration must sign the application
Exercise physiology services guideline

Hearing Services (audiometry AND audiology)

 

 

 

 

 

 

 

 

  • You need to provide evidence of your membership, qualifications and facility and equipment certifications. This includes the following:
  • Documented current proof that facilities and equipment meet the required standards and that equipment is fully maintained and calibrated. This includes the following:
  • Ambient background certificates compliant with the AS ISO 8253:2009 – Acoustics – Audiometric test methods standards (as amended or replaced from time) or AS/NZS 1269.4:2014 Maximum Acceptable Background Noise Levels for each nominated practice location. You must identify which certificate corresponds to each practice location.
  • Equipment calibration certificates compliant with the AS IEC 60645.1&2:2002 Electroacoustics – Audiological equipment (as amended or replaced from time to time). You must identify which equipment is used at each practice location and the corresponding calibration certificates.
  • You also need to provide the following. 
  • Evidence that you have no arrangement with any referring person or entity whereby the referring person or entity gains any financial benefit from a referral to the applicant of a worker, as well as a declaration of any other conflict of interest.
  • Details of directors (those with ultimate financial responsibility for the organisation) and subsidiary companies
  • The practitioner applying for registration must sign the application
Hearing services and devices guidelines
Hearing services - audiometry
  • In addition to the above requirements, you need to upload one of the following:
  • A Certificate IV in Audiometry (prior to 2008)
  • A Diploma of Hearing Device Prescription Evaluation (post 2008)
  • A Certificate IV in Audiometric Assessment (post 2008)
  • You also need to provide proof of either:
  • accredited membership with Audiology Australia (AudA)
  • ACAud inc. HAASA with Certificate of Competency in Diagnostic Assessment and Hearing Aid Dispensing
Hearing services - audiology
  • In addition to the above requirements, you need to upload a copy of your Master of Clinical Audiology (MCAud)
  • You also need to provide proof of either:
  • accredited membership with Audiology Australia (AudA)
  • ACAud inc. HAASA with Certificate of Competency in Diagnostic Assessment and Hearing Aid Dispensing
Household help
  • You need to provide:
  • written confirmation of a minimum $5 million public liability insurance coverage. This needs to include the period of coverage and the nature of the business (gardening and/or domestic cleaning)
  • a current Australian Business Number (ABN) or a Victorian business registration.
  • The application must be signed by a person authorised to sign on behalf of the organisation
Household help services guidelines
Medical
  • You need to provide your Medicare provider number for the relevant location.
  • The practitioner applying for registration must sign the application
Medical practitioner services guidelines
Naturopathy
  • You need to provide written confirmation you are a full member of one of the following organisations:
  • Australian Natural Therapists Association Ltd (Naturopath)
  • Australian Natural Practitioners Association Inc
  • Complementary Medicine Association
  • If you are not a full member of one of the above organisations, you need to provide written confirmation that your qualifications entitle you to full membership of either:
  • the Australian Natural Therapists Association Ltd (Naturopath)
  • Complementary Medicine Association
  • The practitioner applying for registration must sign the application
Naturopathy services guidelines

Nursing - individual

 

  • You need to provide your:
  • AHPRA number
  • Nursing Board of Australia registration number.
  • The practitioner applying for registration must sign the application
Community nursing services guidelines

Nursing - organisation

 

  • You need to provide the Nursing Board of Australia registration number of each nurse who will be providing nursing services to workers
  • The application must be signed by a person authorised to sign on behalf of the organisation
Occupational therapy (OT)
  • You need to provide your AHPRA number
  • The practitioner applying for registration must sign the application

Note: In addition to registration as an OT, the OT specialisations of hand therapy, mental health and framework OT require a separate application.  See the ‘Other provider types’ table below.

Occupational therapy services guidelines
Optometry
  • You need to provide your AHPRA number
  • The practitioner applying for registration must sign the application
Optometry services guidelines

Orthotist

(also see Prosthetist if relevant)

  • You need to provide either:
  • written confirmation of your eligibility to be a member of the Australian Orthotic Prosthetic Association Inc (CPO-AOPA only)
  • your tertiary qualifications of Bachelor of Prosthetics and Orthotics.
  • The practitioner applying for registration must sign the application
Prosthetist and orthotist services guidelines
Osteopathy
  • You need to provide your AHPRA number
  • The practitioner applying for registration must sign the application
Osteopathy services guidelines
Pharmacy
  • You need to provide:
  • documentation that will confirm registration as a PBS approved supplier through the Department of Health
  • If the pharmacy is contracted to dispense medication in a hospital, you also need to provide:
  • documentation to confirm registration of the hospital as a PBS approved supplier
  • evidence of the relationship between the hospital in the form of a contract.
  • The application must be signed by a person authorised to sign on behalf of the organisation
Pharmacy guidelines
Physiotherapy
  • You need to provide your AHPRA number
  • The practitioner applying for registration must sign the application

 Early Intervention Physiotherapy Framework (EIPF):

Physiotherapy services guidelines

 

Early intervention physiotherapy framework (EIPF) 

Podiatry
  • You need to provide AHRPA number
  • The practitioner applying for registration must sign the application
Podiatry services guidelines

Interpreting services -

individual 
and organisation

  • You need to provide:
  • documents showing your qualifications
  • documents showing National Accreditation Authority for Translators and Interpreters (NAATI) certification.
  • This can include evidence of eligibility to become NAATI certified.
  • You also need to provide written confirmation you have one of the following.
  • NAATI professional level accreditation. This was formerly Level 3
  • NAATI Paraprofessional level accreditation for languages. You need this when professional level accreditation is not available for assessment. This was formerly Level 2
  • Education and experience when NAATI accreditation is not available
  • For individuals applying: the practitioner applying for registration must sign the application
  • For organisations applying: the application must be signed by a person authorised to sign on behalf of the organisation

Interpreting services provider registration requirements

 

Prosthetist
(also see Orthotist if relevant)

 

  • You need to provide either:
  • written confirmation of your eligibility to be a member of the Australian Orthotic Prosthetic Association Inc. 
    (CPO-AOPA only)
  • your tertiary qualifications of Bachelor of Prosthetics and Orthotics
  • The practitioner applying for registration must sign the application
Prosthetist and orthotist services guidelines
Psychology
  • You need to provide your AHPRA number
  • The practitioner applying for registration must sign the application

 Neuropsychology:

  • To also be approved to provide neuropsychology services, psychologists that hold a registration with the Psychology Board of Australia in conjunction with AHPRA, 
    need to also provide evidence: 
  • that they have an accredited qualification in clinical neuropsychology with endorsement as a clinical neuropsychologist
  • of insurance coverage to deliver neuropsychology services

Psychology services guidelines

Neuropsychology services guidelines

Public ambulance
  • You need to provide:
  •  documentation confirming you are accredited to provide ambulance services through Department of Health or Ambulance Victoria or interstate equivalent.
  • The application must be signed by a person authorised to sign on behalf of the organisation

Patient transport registration requirements

 

Private ambulance
  • You need to provide documentation confirming you are accredited to provide ambulance services through Department of Health or Ambulance Victoria or interstate equivalent.
  • The application must be signed by a person authorised to sign on behalf of the organisation
NEPT - Non-emergency 
patient transport
  • You need to provide documentation confirming you have a current licence as a non-patient transport provider through Department of Health
  • The application must be signed by a person authorised to sign on
    behalf of the organisation
Remedial exercise – gym and or swim
  • You need to have a duly qualified person as determined by WorkSafe to supervise programs. The qualified person needs to provide hold and maintain the following:
  • For commercial gymnasium/pools
  • TAFE Certificate III in Fitness or equivalent, or
  • Exercise-related tertiary qualification or equivalent, for example Bachelor of Human Movement; Bachelor of Exercise Science; Bachelor of Sport Science.
  • For allied health practice or hospital based gymnasium and/or pool:
  • TAFE Certificate III in Fitness or equivalent, or
  • suitable training and experience in exercise prescription and progression, such as an exercise physiologist, physiotherapist, chiropractor or osteopath, or an allied health assistant or a student on placement under the supervision of a suitably trained and experienced allied health professional.
  • The qualified person also needs to provide written confirmation of a minimum of $5 million public liability insurance coverage that shows specific cover, such as  pool, gym, fitness centre or practice based gym as relevant.
  • The application must be signed by a person authorised to sign on behalf of the organisation

Gym and swimming memberships guidelines

 

 

Remedial massage
  • You need to provide:
  • written confirmation you are eligible for membership at or above the required level of one of the following.:
  • Australian Association of Massage Therapists Ltd. (AAMT) - Diploma (Remedial Massage) Therapist
  • Association of Massage Therapists Ltd - Senior level one
  • Australian Natural Therapists Association Ltd. (ANTA) - Member (A)
  • Australian Traditional Medicine Society Ltd (ATMS) - Accredited member
  • Institute of Registered Myotherapists of Australia (IRMA) - Level 2
  • evidence of current professional indemnity insurance
  • The practitioner applying for registration must sign the application
Remedial massage services guidelines
Social work
  • If you are registered with Medicare, you need to provide:
  • Your Medicare provider number
  • evidence of current professional indemnity insurance.
  • If you are not registered with Medicare, you need to provide:
  • Your tertiary qualifications of Bachelor of Social Work or Master of Social Work (Qualifying)
  • written confirmation of your membership with the Australian Association of Social Workers.
  • The practitioner applying for registration must sign the application 

 Accredited Mental Health Social Work (AMHSW)

  • If you are applying to be an Accredited Mental Health Social Worker (AMHSW), you also need to provide:
  • proof of full current membership of the AASW
  • proof of current accreditation as an AMHSW with AASW
  • the signed WorkSafe AMHSW declaration to provide services in line with the service standards for the delivery of AMHSW services
  • evidence of current professional indemnity insurance

Social work and accredited mental health social work (AMHSW) services guidelines 

 


AMHSW declaration

 

Speech pathology
  • If you are registered with Medicare, you need to provide:
  • your Medicare provider number
  • evidence of current professional indemnity insurance coverage of at least $1 million.
  • If you are not registered with Medicare, you need to provide either:
  • written confirmation of your eligibility to be a member of Speech Pathology Australia
  • evidence of relevant tertiary qualifications: Bachelor of Speech Pathology, Bachelor of Applied Science (Speech Pathology), Bachelor of Health Sciences (Speech Pathology) or Master of Speech Pathology.
  • The practitioner applying for registration must sign the application
Speech pathology services guidelines


 
Travel booking service provider
  • You need to provide the following:
  • documentation to confirm your registration as a Booking Service Provider with Commercial Passenger Vehicles Victoria
  • Any documentation your organisation has that can provide evidence that they are registered as a Booking Service Provider with Commercial Passenger Vehicles Victoria (CPVV) or Taxi Service Commission, as it was previously known
  • The practitioner applying for registration must sign the application
Travel booking services registration requirements

Provider specialties that have a different registration application process

The following provider types are unable to use the online provider registration form. Check the table for information about how to apply if you are seeking registration 

  • Attendant Care
  • Hand Therapy, includes physiotherapy and occupational therapy 
  • Framework Occupational Therapy
  • Mental Health Occupational Therapy
  • Rehabilitation at home
Provider type Mandatory evidence and/or documents required with application Link to further information
Attendant Care
  • You need to provide proof of registration with the Social Service Regulator prior to WorkSafe approving and registering you as an attendant care provider.
  • Registration for disability service providers is managed by the TAC. To register as an attendant care provider, email TAC's Sectors Policy & Service Delivery team at [email protected].

Attendant care services policy

Attendant care services: Register as a provider

Hand therapy
  • To apply to register with WorkSafe as a hand therapist, you need to provide the following information to [email protected].
  • A completed Mental Health Occupational Therapy Services Application and Declaration form
  • Evidence of registration with the Occupational Therapy Board of Australia or Physiotherapy Board of Australia with no restrictions on practice.
  • Evidence of your Accredited Hand Therapistcredential from the Australian Hand Therapy Association Credentialing Council.
  • A letter from the Australian Hand Therapy Association as an accredited hand therapist.
  • Written confirmation of a minimum of $2 million professional indemnity insurance coverage.
  • The practitioner applying for registration must sign the application
Hand therapy services policy

Mental health occupational therapy

 

  • To apply to register with WorkSafe as a mental health occupational therapist, you need to provide the following information to [email protected].
  • A completed Mental Health Occupational Therapy Services Application and Declaration form
  • Evidence of endorsement with Occupational Therapy Australia
  • Evidence of registration with Medicare to deliver focused psychological strategies under the Occupational Therapy Australia Mental Health Endorsement Program.
  • Written confirmation of a minimum of $2 million professional indemnity insurance coverage.
  • The practitioner applying for registration must sign the application
Mental health occupational therapy services policy
Framework occupational therapy
  • To apply to register with WorkSafe as a framework occupational therapist, you need to provide the following information to [email protected]
  • A completed Framework Occupational Therapy Services Application Form which includes:
    • signing the declaration committing to provide services in line with the Clinical Framework and the Framework occupational therapy model 
    • meeting experience criteria for providing services to people with acquired brain injury (ABI), spinal cord injury (SCI) and limb amputations.
  • Written confirmation of a minimum of $2 million professional indemnity insurance coverage
  • The practitioner applying for registration must sign the application
Framework occupational therapy services guidelines
Rehabilitation at home
  • To apply to register with WorkSafe as a rehabilitation at home program provider, you need to provide a completed WorkSafe Rehabilitation at Home Program Declaration form to  [email protected].
  • The mandatory requirements for registered practitioners are governed by AHPRA under the National Registration and Accreditation Scheme. Providers must, at all times, maintain board registration to be a WorkSafe registered provider.
  • Note: If the service provider is a post-acute / personal care provider, the organisation that they work for must be registered with WorkSafe and have relevant IRQS (Independently Reviewed against Quality Standards) accreditation.
  • The application must be signed by a person authorised to sign on behalf of the organisation
Rehabilitation at home services policy